HR CO-PILOT

A SMARTER WAY TO MANAGE PEOPLE
Tools, Mentoring and Real Advice. Helping small and medium businesses
build and run a professional people function without the cost, complexity,
or commitment of hiring an internal HR team.
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HR CO-PILOT

Your business is never too small to not have access to the best tools, mentoring and advice. When you know you need more than just documentation, Coast can provide it, on-call, tailored to your business.

We’ve seen medium business suffer because they didn’t have access to the same mentoring and advice of their larger competitors. You don’t have to. Real experienced humans providing real advice, when you need it, coupled with our Tier 1  best-practice HR document tools.

Whether you’re building a new, fast growing business or looking to re-configure your cost-base and reduce business complexity, we can help.

What types of business benefit most from the Coast Co-Pilot program?

The Co-Pilot program has been designed for those business’s that are in the Small to Medium sector. The program is suitable for any market, and most importantly, any industry. 

The Coast team has significant business leadership experience across many years working in small, medium and corporate business. Our team has also worked across industries such as Retail, Telecommunications, Travel & Tourism, Business Services, Manufacturing, Personal Services and Freight and Logistics. 

YES. The Coast team is all Australian-based, with all team members highly experienced in HR coordination and support. 

All documentation generated  is securitized and downloadable, with ongoing access to the Coast People dedicated client portal, so you can build and secure your organisations critical documentation within your unique, branded and safe environment.

THE CHALLENGE

Your business has grown. Your HR support hasn’t.

As teams expand, people management becomes more demanding. Employee issues become more sensitive. Compliance questions become harder to ignore. Salary decisions need better judgement. And business leaders find themselves spending more time navigating HR matters that are important — but not core to running the business.

For many medium businesses, building an internal HR function feels like a major and premature investment. But relying on informal processes, internet searches or “best guess” decisions is no longer enough.

People issues are landing with already-busy leaders

Owners, GMs and senior managers are often left to manage employee concerns, performance matters and workplace questions on top of their core responsibilities.

Documents alone don’t help you make the call

Policies and templates matter - but they do not tell you how to prepare for a difficult conversation, what risks to consider, or how to move forward with confidence.

The cost of getting it wrong is rising

As the workforce grows, inconsistent people decisions can create avoidable compliance risk, management stress and cultural damage.

Hiring internal HR may not be the right next step

A full-time HR hire can be expensive, difficult to scope properly and more capacity than the business currently needs.

THE SHIFT

You already outsource specialist support in accounting and legal.

HR and people management should not be left to guesswork either.

Co-Pilot gives growing businesses access to practical HR capability in a monthly, scalable model — without the cost or commitment of building an internal HR team.

FINANCE
Accounting
You rely on specialists to protect financial accuracy and guide sound decisions, knowing you don't need to directly employ
LAW
Legal
You seek expert advice when risk, compliance and contracts matter, knowing you don't need to employ directly.
HR & PEOPLE
HR & People
Co-Pilot gives you trusted support when employee, compliance and people-management decisions matter, without having to directly employ.

THE CO-PILOT ANSWER

Tools where you can self-serve. Human support where judgement matters.

Co-Pilot combines the best-practice HR documents and people tools included in our HR Tools & Assets plan with direct access to practical mentoring, problem solving and decision support.

It is designed for growing businesses that need more capability around people management and compliance – but do not want to build an internal HR department to get it.

For many medium businesses, building an internal HR function feels like a major and premature investment. But relying on informal processes, internet searches or “best guess” decisions is no longer enough.

Human Co-Pilot

A trusted sounding board for people-management questions, business judgement and practical HR guidance. You are not making every people decision alone.

Pre-Employee Discussion Mentoring

Support before important employee conversations, helping leaders think through the issue, prepare their approach and communicate more clearly. Better conversations. Fewer reactive decisions.

HR/IR Mentoring & Problem Solving

Practical support when employee, workplace or compliance issues are not straightforward and you need to work through the next step. More confidence when matters become sensitive or uncertain.

Salary Intelligence Tool

Market-based remuneration insight to support hiring, retention and salary decision-making. Better-informed decisions in a competitive talent market.

IN PRACTICE

When would you use your Co-Pilot?

Co-Pilot is designed for the moments where a document is not enough — when you need to think clearly, prepare properly and move forward with confidence.

Co-Pilot helps by giving you guidance before decisions are made.

THE COMPARISON

With and Without

Without Co-Pilot

  • HR matters sit with leaders by default
  • Policies exist, but difficult decisions still feel unclear
  • Salary decisions rely on incomplete market knowledge
  • External advice is sought reactively

With Co-Pilot

  • Trusted human support is available
  • Leaders prepare more confidently
  • HR/IR matters are worked through practically
  • Salary and people decisions are better informed
Our Plans
HR Tools & Assets
$245 per month
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Co-Pilot
$885 per month
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Business Partnering
$2,655 per month
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HR Policy Docs
Yes
Yes
Yes
Access professionally developed HR policy documents designed to help establish clear workplace standards, expectations and compliance foundations. Documents can be tailored to suit your business environment and workforce needs.
HR Procedures
Yes
Yes
Yes
Practical HR procedure documents that guide the consistent application of your people policies across day-to-day business operations. These help managers understand the steps to follow when workplace matters arise.
Fair Work Act Vs Award Insights
Yes
Yes
Yes
Clear guidance to help you understand the relationship between the Fair Work Act, Modern Awards and key employment obligations. Designed to support more informed and compliant people decisions.
Performance Management Docs
Yes
Yes
Yes
Structured templates and documents to support performance conversations, improvement planning and formal performance management processes. Built to help managers act clearly, consistently and professionally.
Onboarding Documentation
Yes
Yes
Yes
Essential onboarding documents that help new employees enter the business with clarity around expectations, responsibilities and key employment information. Supports a more professional and consistent commencement experience.
Induction Framework
Yes
Yes
Yes
A practical induction structure to help businesses plan and deliver a clear, repeatable introduction for new team members. Designed to support early engagement, role understanding and smoother integration.
Employment Contracts
Yes
Yes
Yes
Access employment contract templates designed to help formalise working arrangements and key terms of employment. Built as a practical starting point for engaging employees clearly and professionally.
Human Co-Pilot
Yes
Yes
Access to a human HR coordinator who can provide practical advice, guidance and mentoring as people-management questions arise. A trusted sounding board to help leaders move forward with greater confidence.
Pre "Employee HR Discussion" Mentoring Session
Yes
Yes
A preparation session for people managers before an important employee discussion, helping clarify the issue, approach and desired outcome. Designed to support more confident, considered and effective conversations.
HR/IR Mentoring and Problem Solving
Yes
Yes
Practical mentoring and support to help work through HR or industrial relations matters that require judgement, context and a clear next step. Coast helps you assess the issue and think through an appropriate response.
Salary Intelligence Tool
Yes
Yes
Access salary and market remuneration insight to support hiring, retention and pay-related decision-making. Helps businesses approach salary conversations with stronger commercial context.
On-Call Support
Yes
Direct access to Coast support when people issues, urgent questions or leadership concerns require timely input. Designed for businesses that need a more responsive level of HR partnering.
Employee HR Discussion "Ride-alongs"
Yes
A Coast consultant participates in an employee HR discussion alongside the people manager to provide structure, support and confidence in the moment. Particularly valuable for sensitive, complex or high-stakes conversations.
In-House HR Strategy Discussion Attendance
Yes
A Coast consultant attends internal people or HR strategy discussions to contribute practical expertise, challenge thinking and support stronger workforce planning. Helps keep people decisions aligned with business needs.
Recruitment Service
Yes
Access to recruitment support through Coast Recruitment, helping businesses source and secure talent when hiring needs arise. Delivered through Coast’s established recruitment capability and commercial hiring expertise.